BAR Industry Help Desk

Have a question about the Bureau of Automotive Repair On-Board Diagnostic Inspection System (BAR-OIS) or Smog Check? Contact the BAR Industry Help Desk to speak to a BAR program representative for technical support or assistance. The BAR Industry Help Desk responds to telephone and email inquiries from automotive repair dealers, Smog Check stations, and technicians, official brake and lamp stations, and consumers.

Questions concerning enforcement actions, citations, STAR invalidations and appeals, or complaints are not addressed by the Industry Help Desk. Please contact BAR's Enforcement Branch at (916) 403-8060 for assistance with these issues.

The Industry Help Desk is available weekdays, excluding State holidays, from 8 a.m. to 5 p.m. Contact the Industry Help Desk by phone at (866) 860-8509 or by email at

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